1 hour ticket response
Our team of tech support engineers is committed to providing swift answers to each of your queries. We will examine your helpdesk ticket the second it is delivered and will respond with a solution within maximum 1 hour after the support ticket submission. As a matter of fact, our average client support ticket response time is twenty minutes.
An Excellent Customer Support Service
Our client service staff members have enormous experience in the Linux shared hosting field and are skilled enough to deliver a rapid solution to your problem. If, however, the matter at hand is not within the competency of a support technician, the support ticket will be forwarded to a developer or system administrator for further investigation.
An Easy–to–Navigate Help Section
To help you find a quick suggestion on how to use a particular feature, we have incorporated a very intuitive Help section in our Web Hosting Control Panel. You can browse through an immense selection of web hosting account management articles and website administration articles, refer to our F.A.Q. repository or check out our educational video tutorials.
