Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center section integrated into your Web Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed towards resolving any common issue that you may encounter, they are compiled by our support team of capable technicians.

  • Top quality support service

  • Tutorial Video Clips

  • If you wish to watch how an action is achieved or how a problem is rectified, instead of just reading about it, then examine our selection of how–to video tutorials. They address a lot of different topics and will help you quickly learn how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 support service and a sixty–minute ticket response guarantee. Our skillful customer service technicians will be online 24/7 to reply to your queries and to remedy any issue that you might possibly have. Just send a customer service request from the Help Center section and we’ll reply back to you in a jiffy.