Help and support Channels

  • Video Tutorials
  • Video Courses

  • Learn right away the guidelines on how to update a document or import a database through our line of step–by–step video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We will offer you an intuitive Frequently Answered Questions section where you’ll find solutions to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are on–line 24x7 to answer your tech questions. Expect a solution in maximum 60 minutes after you have presented your ticket.

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Types of Guidance

  • Shared Hosting Support
  • Shared Hosting Help and Support

  • If you need help supervising your Linux shared hosting account, or need more resources for your sites, simply let us know and we’ll give you the perfect solution.

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  • VPS Hosting Support
  • VPS Servers Support

  • Need guidance working with the SolusVM admin interface? Your VPS is misbehaving? Just notify us, we are all set to help.

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  • Dedicated Hosting Support
  • Dedicated Servers Help And Support

  • If you want proficient guidance from a webmaster or wish to improve the set–up of your dedicated server, let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • If you have any difficulties with your semi-dedicated server or require assistance with a certain task, don't wait to get hold of our skilled staff of technical support engineers. They are available 24/6, ready to help you.
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