One of the typical reasons to get a hosting server of your own is that you will have full control over the software environment and you may install anything you would like. This will permit you to run apps that need specific software to be present on the machine, which is not possible with a shared Internet hosting server where you'll be able to install software just in the account, but not on a root level. If you're not very acquainted with this type of matters, however, you might experience problems due to the fact that managing a server of your own differs from managing a conventional shared website hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, hence our admins can deal with a variety of tasks which should be carried out or can resolve various issues that you may come across.
Installation and Troubleshooting in VPS Servers
The upgrade comes with 1 hour of custom work on your hosting server, so if you obtain any of our VPS servers solutions, you could benefit from this service and have our admins perform different tasks which you are unable to perform yourself or you simply have no time. They're able to install and set up any piece of third-party software for you in the event that the installation is challenging or they can troubleshoot any app that does not work adequately for some reason. You'll be able to add the upgrade to your package as many times as you want depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade provides half an hour of custom work on your server also, but just in case you require more than that, you could always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated service we offer at any time that you need it. In case you need any custom work from our administrators right after your server is ready, you'll be able to acquire the upgrade during the server signup procedure, or if you need something to be carried out later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service features one hour of work from our administrators on your server, so in case you experience any difficulties to install a third-party software or some program gives errors and doesn't work the way it is supposed to, our experts shall help you in a very timely manner. If a task takes less than an hour, the remaining time will be available for future tasks and you shall be able to see it in the billing area. This upgrade is suitable in case you do not have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it comes with.